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Payment and Shipping

PAYMENT
We accept the following payment methods:

  • TWINT

  • Credit Cards (Mastercard, Visa, American Express, Apple Pay) via Stripe

  • PayPal

  • Bank Transfer (on request): to our ZKB (Switzerland) or N26 (Germany) accounts

SHIPMENTS
Orders are shipped from our local warehouses in Switzerland within 2–4 business days via Swiss Post.

Pre-ordered items, such as made-to-order jewelry, are shipped approximately 8 weeks after the order is placed.

SHIPPING RATES – Switzerland

  • Orders up to CHF 40.00: CHF 3.50

  • Orders up to CHF 99.99: CHF 4.50

  • Orders from CHF 100.00: Free shipping

INTERNATIONAL SHIPPING (on request)
For orders of CHF 50.00 or more, we offer shipping to selected EU countries and the USA.

Please note: VAT and import taxes must be paid upon arrival in the destination country and will be collected by the local postal service.

SHIPPING RATES – International

  • EU (via Swiss Post): CHF 15.00 (excludes import taxes)

  • EU Orders above CHF 200: Free shipping (excludes import taxes)

  • USA (via Swiss Post): CHF 25.00 (excludes import taxes)

We also offer DHL shipping with tracking and insurance. The cost will be calculated separately and communicated by email. Any shipping amount paid in advance will be credited toward the final DHL cost.

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